Simple & Secure Process
Selling your gold is simple and transparent. We guide you through every step so you always know what's happening.
Request Your Free Kit & Finish Signup
Tell us where to send your prepaid kit, then complete signup (ID, payout details and item list). We post the kit once signup is done — usually same business day.
Finish signup, then we post your kit
- Upload your ID (Australian AML requirement)
- Add your payout details (bank or PayID)
- List the items you're sending
- Accept our terms — then the kit is posted
Drop it at any post office
Place your gold items in the kit, seal it securely using the provided materials, and lodge it over the counter at any Australia Post outlet.
Lodge your parcel over the counter at any Australia Post outlet so you get a stamped receipt — you remain responsible for the parcel until it reaches our facility, so we recommend keeping that receipt safe.
Pack & Send
Place your gold items in the kit and send them using our prepaid tracked Australia Post satchel.
We Evaluate
Our specialists evaluate your gold based on real-time market prices and send you a clear offer.
Professional Assessment
When your pack arrives, it is opened under camera. Our specialists test each piece to determine its exact karat purity and weight.
We use the live global spot price of gold to calculate a highly competitive and fair market offer. The quote is sent directly to your secure customer portal.
Same Day Payment
Log in to your portal to review your detailed quote. If you're happy, accept the offer and we'll process your payment the same business day.
If you decide not to proceed for any reason, simply decline the offer. We will securely pack your items and return them to you by tracked Australia Post — completely free of charge.
Accept or Decline
You're always in control. Accept the offer and get paid, or decline and have your gold returned at no cost.
Your timeline after sending
Receipt Confirmation
We notify you the moment Australia Post delivers your package to us.
Recorded Intake
Your package is opened under strict camera surveillance.
48-Hour Quote Arrives
Your valuation is uploaded to your portal and is locked for 48 hours.
Your Decision
You review the quote. Accept for same-day payment, or decline for a free tracked return.
Gold Coast locals
Prefer to come in person?
Drop into either of our two Gold Coast kiosks — no appointment needed.
Southport Park
Southport Park Shopping Centre, Cnr Ferry & Benowa Rds, Southport QLD 4215
Hope Island
Hope Island Marketplace, 99 Broadwater Ave, Hope Island QLD 4212
Show weekly hoursHide weekly hours
- SundayClosed
- Monday9am – 5pm
- Tuesday9am – 5pm
- Wednesday9am – 5pm
- Thursday9am – 5pm
- Friday9am – 5pm
- Saturday9am – 4pm
Closed public holidays
Frequently Asked Questions
Got Questions? We've Got Answers.
More about how the EasyGold mail-in service works end-to-end.