Question 1

How accurate is the gold calculator?

Accepted Answer

Our calculator uses today's live AUD gold spot price and the standard purity for each karat (9K, 14K, 18K, 22K, 24K). It gives a strong indicative value, but final offers depend on the exact weight measured by us and any solder, gemstones, or non-gold components in your items.

Question 2

Do you pay spot price?

Accepted Answer

We pay a published, transparent percentage of the live spot price — typically among the highest in Australia. Our percentage is the same whether you've been a customer once or many times, with no hidden 'refining fees'.

Question 3

What if my gold has stones or other materials?

Accepted Answer

We carefully separate any non-gold components (gemstones, enamel, ceramic, base metals) before weighing the pure gold content. Stones and unrelated parts are returned to you at no cost.

Question 4

Why does purity matter?

Accepted Answer

Gold purity directly dictates its value. 24K is pure gold, 18K contains 75% gold, 14K contains 58.5%, and 9K contains 37.5%. We test every item so you get paid for the actual gold content — no guesswork.

Question 5

Do I need to estimate before selling?

Accepted Answer

No. You can order a kit immediately. We'll evaluate your gold using current market prices, professional XRF testing, and precise scales to give you a fair, transparent offer.

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